Shipping Policy

1. Shipping Options & Delivery Times

All ODINPARIS jewelry is made to order. Production time is separate from the shipping transit time where applicable.

At checkout, you will be shown the available shipping options and applicable delivery estimates before completing your purchase.

Standard Shipping

• Cost: Free
• No minimum order required
• Product making: 3–5 business days
• Standard shipping and delivery: 10–12 business days
• Available to eligible destinations worldwide
• Standard Shipping is provided at no additional cost.

Express Shipping

• Cost: $10.00
• Product making: 3–5 business days
• Express shipping and delivery: 5–7 business days
• Available to eligible destinations worldwide
• Express Shipping provides a faster delivery option after your jewelry has completed production.

Important: Production time is required for all made-to-order pieces and is not eliminated by selecting Express Shipping.

2. How Your Order Is Processed

Because our jewelry is made to order, each purchase goes through several stages before it reaches you.

Estimated Timelines

Standard Shipping: 3–5 business days for making + 10–12 business days shipping/delivery

Express Shipping ($10): 3–5 business days for making + 5–7 business days shipping/delivery

Delivery estimates may vary depending on the destination, carrier, customs processing, holidays, weather, and other circumstances outside our control.

3. Order Processing

Orders are processed after successful payment confirmation.

3–5 business days for production

Orders placed on weekends or holidays may begin processing on the next business day.

An order confirmation is sent after your purchase has been successfully placed.

Once your order has been dispatched, we will send a shipping confirmation with available tracking information.

4. Where We Ship

ODINPARIS ships to eligible destinations internationally, including:

• United States
• United Kingdom
• Europe
• Canada
• Australia
• Middle East
• Asia
• Other international destinations where shipping is available

Shipping availability and delivery times may vary depending on the destination.

The shipping options available for your specific address will be displayed at checkout.

5. Estimated Delivery Times

Delivery times are estimates and are calculated based on the production and shipping timelines applicable to your selected shipping method.

These timeframes are estimates and are not guaranteed delivery dates.

Delays may occur because of customs clearance, weather, public holidays, carrier delays, incorrect address information, or other circumstances outside ODINPARIS's reasonable control.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.

You may track your package:

• Through the tracking link provided in your shipping confirmation
• Through the applicable shipping carrier's website
• By contacting our customer service team

Please allow 24–48 hours after dispatch for tracking information to become active or update in the carrier's system.

7. Shipping Carriers

Depending on the destination, shipping method, and availability, ODINPARIS may use trusted delivery partners including:

• UPS (United Parcel Service)
• USPS (United States Postal Service)
• FedEx (Federal Express Corporation)
• Aramex (Arab American Express)
• Local postal services in the destination country
• Other trusted shipping and delivery partners

The carrier assigned to your order may vary based on your destination and shipping method.

The applicable carrier and tracking information will be provided after your order has been dispatched.

8. Customs, Duties & Taxes

International shipments may be subject to customs procedures, duties, import taxes, or other charges depending on the destination country.

Where applicable, customs authorities may require additional information or documentation before an order can be delivered.

Customers are responsible for providing accurate shipping information and cooperating with customs or local authorities when required.

Any applicable customs duties, import taxes, tariffs, or other destination-specific charges will be handled according to the terms displayed at checkout and applicable shipping arrangements.

Customs processing may also affect the estimated delivery time.

9. Incorrect Shipping Address

Please carefully review your shipping address before completing your purchase.

If you discover an error after placing your order, contact us immediately at contact@odinparis.com .

We will make reasonable efforts to update the address if your order has not yet been dispatched.

However, address changes cannot be guaranteed once an order has entered the shipping process.

If an order is shipped to an incorrect or incomplete address provided by the customer, additional shipping or re-delivery charges may apply.

10. Lost Packages

If your package appears to be lost during transit, please contact us at contact@odinparis.com with your order number and tracking information.

Our team will work with the applicable shipping carrier to investigate the shipment.

If the carrier confirms that the package has been lost, ODINPARIS may arrange a replacement or other appropriate resolution, subject to product availability and the circumstances of the shipment.

Please contact us before placing a new order for a package that appears to be lost.

11. Damaged Packages

If your order arrives damaged, please contact us within 24 Hours of delivery.

Please provide:

• Your order number
• Clear photographs of the shipping package
• Clear photographs of the jewelry and any visible damage
• A description of the issue

Our team will review the claim and determine the appropriate resolution.

Depending on the circumstances, ODINPARIS may arrange a replacement or refund for an eligible damaged item.

Please retain the original packaging and shipping materials until your claim has been reviewed.

12. Undeliverable or Returned Packages

If a package is returned to ODINPARIS because delivery could not be completed, we will contact you regarding the next steps.

If the return was caused by an error in the shipping address provided by the customer, additional shipping charges may apply for re-delivery.

If the delivery issue resulted from an error on our part, ODINPARIS will work with you to arrange an appropriate resolution.

13. Shipping Delays

Although we work to meet the estimated production and delivery timelines, occasional delays may occur.

Possible causes include:

• Customs clearance
• Severe weather
• Public holidays
• Carrier disruptions
• Incorrect or incomplete shipping information
• High shipping volumes
• Events outside our reasonable control

If we become aware of a significant delay affecting your order, we will provide an update where possible.

Returns, Exchanges & Refunds

Returns, Exchanges & Refunds: Within 15 days of delivery.

Contact Us

If you have questions regarding shipping, delivery, tracking, or your order, please contact our customer service team.

We are happy to assist you with your order and shipping questions.